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Customer Service Database Software screenshot
Customer Service Database Software 7.0   
... who want to create and manage customer service calls and interactions. There are fields for customer ID, and all the logical details of service communications, dates, priority, etc. With this ...
Shareware | $19.99
tags: customer service calls, database of customers, servicing, rep, phone, answering, manage multiple, tracking assignments, priority, status, resolution, supporter, supporting, paperwork, access, management, managing

Call Center Manager
Call Center Manager 9.0.5   
... telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ... that allows live-call coaching that is inaudible to customers, along with easy call monitoring and recording. Call ...
Freeware
tags: agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, telemarketing software, predictive dialer, FTC's Safe Harbor requirement

LEADS
LEADS 4.014   
... help you grow your business and gain new customers. LEADS sales process is partially based on the ... By Referral Sick of making hundreds of cold calls resulting in hang-ups, depression and single digit percentage ...
Demo | $9.77
tags: CRM, Sales Prospecting, Contact Relationship Manager, Marketing, Sales, Grow, Business, Customer Relationship Manager, Cloud, Database

Customer Call Tracking Database Software screenshot
Customer Call Tracking Database Software 7.0   
... users who want to create and manage customer calls. There are all the necessary fields for creating new call threads and tracking calls. Fields include timings, status, handler/s, etc. There is ...
Shareware | $19.99
tags: tracking customers calls, customer calling, employees, calls, priority, status, assignment, reporting, call tracker and reporting system, busy, call organizer, database template, telephone conversation, logger, logging, sales, workers, buyer, seller

Voicent Call Center Manager
Voicent Call Center Manager 9.2.0   
... Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per ... feature allowing live-call coaching that is inaudible to customers, and Easy call monitoring and recording. Call Center ...
Demo | $2 499.00
tags: manage call center, outbound calling pace, measure workload, call center, workload, calling pace
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