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Call Center Manager
Call Center Manager 9.0.5   
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ...
Freeware
tags: agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, telemarketing software, predictive dialer, FTC's Safe Harbor requirement

Call Center CRM
Call Center CRM 9.0.5   
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and ...
Freeware
tags: call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d

CRM Dashboard
CRM Dashboard 9.0.5   
... desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer ...
Freeware
tags: predictive dialer, call center CRM, call center management, call center software, call center auto dialer, customer relationship management, customer data management, phone dialer, call center IVR, call center solutions, crm, auto opt-out management
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